Home and Office Services

At ICU Computer Services we provide complete on-site, in-office, and remote assistance services for all of your computer needs. Our local services include the Surprise Arizona and surrounding areas. Our remote services are available Nationwide. We cater to Individuals, Mom and Pop shops and SMB clients. All of our diagnostics, both in office and remotely are done at no charge. (some exceptions do apply)

Remote Services

Many problems can be fixed or diagnosed by remote support without even having to leave your house or office. Since there is no need for us to come to your business or home, the rates for this service are less than our onsite fees.

Get professional service right from the comfort of your home or office. If you can start your computer and have internet access, we can help remotely. It doesn’t matter where you are, if you have internet access, we can service your needs.

We also offer an Annual Remote Assistance Plan at discounted rates. The annual service plan includes any services that can be done remotely anytime during our normal business hours of 8am to 5pm MST Monday through Thursday and Fridays from 7am until 4pm.

Data Recovery Services

If your computer stopped working or it hangs up on boot. There is still a chance that your data can be saved. Just because your computer won’t start up, doesn’t necessarily mean that the hard drive is damaged. We have a high success rate with data recovery with both Windows and Mac hard drives. We don’t repair Mac computers, but we do recover the hard drives if they fail. If there is no recovery, there is no charge.

On-Site Service where you are.

Our Onsite services are guaranteed, or you don’t pay! Local area visits (within 10 miles) are no extra fee. Area’s further than 10 Miles will incur a $1 per mile travel fee. (Round trip)

Our rates are $120 per hour for residential or $140 per hour for business’s with a one hour minimum, After the first hour, rates are done by the half hour. 

Onsite Services include (but not limited to):

  • Internet setup including Wi-Fi
  • Setup and configure printers and file sharing.
  • Setting up new networks between multiple computers
  • Troubleshooting existing networks
  • Setup and configure new computers.
  • Software installation or Email Setup
  • Hardware installation and configuration
  • Hourly computer training and more.

Pickup and Delivery Services

If you are having difficulties disconnecting your computer and getting it into our shop, or you just don’t have the time to disconnect and bring it in, we do offer local pick up and delivery services. Our charges are $95 total for pickup, delivery, and re-connection of your computers at your home or office.

Additional Popular Services

  • Operating System Installation
  • Software Installations
  • Laptop LCD Screen Repair
  • Laptop Upgrade
  • Memory Upgrade
  • Video Card Upgrades
  • Hard Drive Back Up
  • Virus & Spyware Removal
  • Laptop Maintenance
  • AC adapter jack replacement & repair (most models)
  • Laptop LCD screen replacement
  • Laptop keyboard replacement
  • LCD flex cable and LCD ribbon cable replacement
  • Hard Drive and memory upgrade
  • Motherboard replacement
  • Laptop tune up
  • Laptop hinge and face plate replacement.
  • Password Resets
  • And More…