Many problems can be fixed or diagnosed by remote support without even having to leave your house or office. Since there is no need for us to come to your business or home, the rates for this service are less than our onsite fees.

You do need a reliable high speed internet connection (DSL or Cable) for this service.

We can perform most repairs, tune-ups, network configurations, printer setups, software instruction and much more right from the comfort of your home or office. As long as you can start your computer and have internet access, we can help. It doesn’t matter where you are, as long as you have internet access we can service your needs. We currently have clients all over the United States and even one client in England!

The current rate for this service is $60 per half hour or $100 per hour.

We also offer an Annual Remote Assistance Plan at discounted rates. The annual service plan includes any services that can be done remotely anytime during our normal business hours of 9am to 6pm PST Monday through Friday.

Our annual support plan also entitles you to a 15% discount on any in-office services if your computer wont start or if your computer is running so bad that it is unusable.

Pricing for our annual service varies between individual plans and business plans.

Please give us a call at (951) 352-2587 for more information and pricing.

You can also visit our Remote Assistance Portal for immediate help

and to download our Direct Connection Calling Card.

Thank you for your interest in ICU Computer Services, we look forward to serving your needs!